1. Information we collect
We collect information you provide via our contact and quote forms — name, email, company, country, product requirements — and limited technical data (IP address, browser type) for security and analytics.
2. How we use information
We use this data to respond to your enquiries, prepare commercial quotations, comply with KYC/AML obligations and improve our services. We do not sell personal data to third parties.
3. Lawful basis
We process personal data on the basis of legitimate interest (responding to commercial enquiries) and consent (newsletter signup).
4. Data retention
Enquiry data is retained for 36 months. Trade-related KYC documentation is retained for the period required by Tanzanian AML regulations (typically 5 years).
5. Your rights
You may request access, correction or deletion of your personal data at
[email protected]. We respond within 30 days.
6. Cookies
We use a minimal set of cookies for session management and aggregate analytics. No advertising cookies are set.
